Complaint Management System — Documentation
Maintainer notes for the Trends WD portfolio pipeline.
App version: 1.0.1 (released 2026-09-08) — see App Version Details and Changelog
Pipeline order: Demo Mode → Screenshots → Docs → Cursor rules → root README.
Canonical screenshots live in images/. Guides link them as ./images/filename.png only.
What is CMS?
The Complaint Management System tracks customer complaints, evidence images, resolution workflows, and role-based team access.
File map
| File | Purpose |
|---|---|
| index.md | Home / docs entry |
| 00-getting-started.md | Install and first login |
| 01-login.md | Login page |
| 02-dashboard.md | Dashboard |
| 03-complaints.md | Complaints |
| 04-complaint-print.md | Print preview |
| 05-resolution-workflow.md | Resolution Workflow |
| 06-profile.md | Profile and branding |
| 07-users-and-access.md | Users (Admin) |
| 08-complaint-type.md | Complaint types |
| 09-roles-and-permissions.md | Roles matrix |
| 10-technical-reference.md | API / schema |
| APP-VERSION.md | Version details |
| CHANGELOG.md | Dated changes |
| images/ | Screenshots |
| _meta/navigation.json | Docs site nav |
Pages ↔ screenshots
| Page file | Screenshots |
|---|---|
01-login.md | images/01-login.png |
02-dashboard.md | 02, 03, 04, 17, 18 |
03-complaints.md | 04, 05, 06, 07, 09, 19 |
04-complaint-print.md | 08 |
05-resolution-workflow.md | 10, 11, 20 |
06-profile.md | 12, 16, 21 |
07-users-and-access.md | 13, 14 |
08-complaint-type.md | 15 |
Demo access
Demo logins are shown as account cards on the Demo Mode login screen. Do not store passwords in demo-mode/demo.json.
Support
Contact Trends Web Developers.