Support
Official support for the Novara theme by Trends-WD.
Contact
Support URL: https://trendswd.com/support
When contacting support, please include:
- Your store URL (e.g.
yourstore.myshopify.com) - Theme version (Novara 3.4.1)
- Clear description of the issue
- Screenshots or screen recording if possible
- Steps to reproduce
Before contacting support
- Check the FAQ
- Search this documentation
- Try duplicating the theme and testing on the duplicate
- Disable recently installed apps to rule out conflicts
Documentation
Full docs: https://trendswd.com/docs
What we support
- Theme installation and setup
- Theme editor configuration
- Bugs in theme code
- Guidance on sections, blocks, and settings
What we do not support
- Third-party app integration (contact app developer)
- Custom development beyond theme scope
- Shopify platform billing/checkout issues (contact Shopify Support)